Terms of Service
Last updated: January 2025
Agreement to Terms
By downloading, installing, or using the Calro application ("App," "Service," or "Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.
These Terms constitute a legally binding agreement between you and Calro, Inc.
Description of Service
Calro is a nutrition tracking application that provides:
- AI-powered food recognition and nutrition analysis
- Comprehensive supplement tracking and management
- Barcode scanning for packaged foods
- Recipe creation and meal planning tools
- Nutrition insights and progress tracking
- Data export capabilities
User Accounts and Registration
Account Creation
- You must provide accurate and complete information when creating an account
- You are responsible for maintaining the security of your account credentials
- You must be at least 13 years old to create an account
- One person may not maintain more than one account
Account Responsibilities
- You are responsible for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
- Keep your contact information current and accurate
Acceptable Use Policy
Permitted Uses
- Track your personal nutrition and health data
- Use AI features for food recognition and analysis
- Share recipes and content with the community (where applicable)
- Export your data for personal use
Prohibited Uses
- Violate any applicable laws or regulations
- Share false, misleading, or harmful health information
- Attempt to gain unauthorized access to our systems
- Use the Service for commercial purposes without authorization
- Upload malicious code or attempt to disrupt the Service
- Impersonate others or misrepresent your identity
Subscription Terms and Billing
Subscription Plans
- Free tier with basic features and limited AI scans
- Pro subscription ($9.99/month or $99.99/year)
- Max subscription ($19.99/month or $199.99/year)
- Family and student discount plans where available
Billing and Payments
- Subscriptions are billed in advance on a monthly or annual basis
- All fees are non-refundable except as required by law
- We may change subscription prices with 30 days notice
- Auto-renewal can be disabled in your account settings
- Taxes may apply based on your location
Cancellation and Refunds
- You may cancel your subscription at any time
- Cancellation takes effect at the end of your current billing period
- No refunds for partial months or unused features
- Free trial periods can be cancelled without charge
Medical Disclaimer
⚠️ Important Medical Disclaimer
- • Calro is NOT a medical device or diagnostic tool
- • Our Service is for informational and educational purposes only
- • Always consult healthcare professionals for medical advice
- • Do not use Calro to diagnose, treat, or manage medical conditions
Limitations
- Nutrition data may contain errors or inaccuracies
- AI food recognition is not 100% accurate
- Supplement information is for educational purposes only
- Individual results may vary significantly
- Consult professionals before making significant dietary changes
Intellectual Property Rights
Our Rights
- Calro owns all rights to the app, technology, and brand
- Our nutrition database and AI models are proprietary
- You may not copy, modify, or reverse engineer our Service
- All trademarks and service marks are owned by Calro
Your Rights
- You retain ownership of your personal data and content
- You grant us license to use your data to provide the Service
- You may request deletion of your data at any time
- Recipes and content you create remain yours
Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you also agree to our Privacy Policy.
Read our Privacy Policy:calro.app/privacy-policy
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CALRO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.
Specific Limitations
- We are not liable for health decisions made based on our Service
- No liability for data loss or inaccuracies in nutrition information
- Maximum liability limited to the amount paid for subscription in past 12 months
- No liability for third-party content or services
Service Availability
- We strive for 99.9% uptime but cannot guarantee uninterrupted service
- Scheduled maintenance will be announced in advance when possible
- Some features may be temporarily unavailable due to technical issues
- We reserve the right to modify or discontinue features with notice
Termination
Termination by You
- You may delete your account at any time through app settings
- Cancelling subscription does not automatically delete your account
- You may request complete data deletion by contacting support
Termination by Us
- We may suspend or terminate accounts for Terms violations
- 30 days notice will be provided for non-violation terminations
- Immediate termination for serious violations or illegal activity
- Data will be made available for export before account deletion
Changes to Terms
We may modify these Terms from time to time. We will notify users of material changes via email or app notification at least 30 days before they take effect. Continued use of the Service after notification constitutes acceptance of the updated Terms.
Governing Law and Disputes
- These Terms are governed by the laws of California, United States
- Disputes will be resolved through binding arbitration
- Arbitration will be conducted by the American Arbitration Association
- Class action lawsuits are waived
- Some jurisdictions may not allow arbitration limitations
Contact Information
If you have questions about these Terms of Service, please contact us:
Contact us: admin@calro.app
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms will remain in full force and effect.
These Terms of Service are effective as of January 2025 and supersede all previous versions.